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dubai metro complete guide for first time travelers

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If you are in Dubai and looking for the cheapest, easiest and hassle-free mode of transportation which will connect you to all the key stops in the city then Dubai Metro is the one mode which you don’t want to miss. At a time it was the world’s longest driverless metro network with a route length of 75 km. You have to purchase a Nol card or a Nol red ticket to travel in Dubai metro and know about the route information which you can easily access by the channels provided:

  • Public Transport Mobile Application
  • Dubai Metro handy guide
  • rta.ae (Email)
  • Call center- 8009090

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Features of Dubai Metro

  • Dubai Metro has five carriages. One for gold class, 3 for silver class, and one for women and children.
  • The gold class cabin is equipped with leather seats and is less crowded while women’s and children’s carriage has extra space for strollers. The silver carriage is for standard class passengers.

Dubai metro also provides many great services for tourists as well as the general public including-

  • Wi-fi connectivity
  • Retail outlet
  • ATM machines
  • Easy accessibility for disabled passengers
  • Extensive network connections to other transports and many more

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Timings of Dubai Metro

Dubai metro timings are very convenient for everyone. However, the timings may vary during special occasions and events. For one’s convenience, Dubai metro timings are given below:

DAYS TIMINGS
Saturday to Wednesday 5:30 a.m to 00:00 (Midnight)
Thursday 5:30 a.m to 1:00 a.m (Next day)
Friday 10:00 a.m to 1:00 a.m (Next day)

Nol Card or Nol Ticket

No forms of payment (Cards or cash) are acceptable if you are traveling in the Dubai metro. It is mandatory for you to purchase a Nol Card or a Nol ticket which is easily available at any ticket vending machine, ticket office or an RTA authorized sales agent. NOL Card is just like a prepaid smart card introduced by the Road and Transport Authority (RTA), Dubai. These are also valid for other forms of transportation like buses, trams, and taxis. There are a total of 5 Nol cards among which silver and red cards are most suitable for visitors. However, you can buy any one of the following based on your convenience:

NOL Silver Card

  • For frequent travelers
  • Price- 25 AED
  • Credit- 19 AED
  • Deducts the correct fare automatically
  • Loaded up to 1000 AED
  • Valid for 5 years
  • Top up at any ticket vending machine, metro ticket office or online (only for registered tickets)

NOL Gold Card

  • For first-class travelers
  • Price- 25 AED
  • Credit- 19 AED
  • Deducts the correct fare automatically
  • Loaded up to 1000 AED
  • Valid for 5 years
  • Top up at any ticket vending machine, metro ticket office or online (only for registered tickets)
  • Can be used in metro and trams too, the user will be charged with standard fare if traveling without the NOL gold card in any other transport

NOL Blue Card

  • A secured personal card for frequent travelers
  • Price- 70 AED
  • Credit- 20 AED
  • Deducts the correct fare automatically
  • Loaded up to 5000 AED
  • Valid for 5 years
  • A personalized card with the user’s photo
  • Discount for students, senior citizens, and people with disabilities
  • Features like auto top-up facility and loyalty point programs

NOL Red Ticket

  • For tourists and visitors
  • Price- 6 AED
  • Credit- 42 AED
  • Rechargeable for a use of maximum 10 journeys and 5 daily passes
  • Allows an unlimited number of trips during a single day
  • Can be used in metro, tram, and buses
  • Doesn’t have an e-purse account available so it must be prepaid with the correct journey type

Personalized Gold

  • For first-class travel
  • Price- 80 AED
  • Credit- 20 AED
  • Deducts the correct fare automatically
  • Loaded up to 5000 AED
  • Valid for 5 years
  • Top up at any ticket vending machine, metro ticket office
  • Can be used for a gold class cabin in metro and trams

For More info, you can Visit Dubai metro Official website

Red Line and Green Line

The red line runs from Al Rashidiya to Jebel Ali while the green line travels from Deira to Bur Dubai. The two lines intersect at 2 key areas of the city- Burjuman and Union.

Red Line

  • 29 Stations including 24 elevated, 4 underground stations, and one at ground level
  • 52.1 Km line
  • Journey time on the line is 60 minutes
  • Travel at a maximum speed of 110 kilometers per hour
  • 20-30 seconds stopping time

Green Line

  • 20 Stations including 12 elevated, 8 underground stations
  • 22.5 Km line
  • Journey time on the line is 60 minutes
  • Travel at a maximum speed of 110 kilometers per hour
  • 20-30 seconds stopping time

Read Also: Dubai Travel Guide For First Time Travellers

Tips for travel in Dubai Metro

  • Never run for the doors if it has started closing, wait for the next train to arrive which is just minutes away.
  • Never throw waste in the metro
  • Males are strictly prohibited in women and children’s carriage
  • Never enter a gold class carriage without the ticket
  • If possible avoid traveling during the morning and afternoon as there is more rush during this time

Generally Asked Questions

Q.1 What is the NOL Card?

A.1 NOL card is just like a prepaid smart card that can be used for traveling in the Dubai metro.

Q.2 Can I pay through cash or card while traveling in Dubai Metro?

A.2 No, payment through cash or card is not acceptable in the Dubai metro. It’s mandatory for you to buy an NOL card to do the payment.

Q.3 What are the facilities available in the Dubai Metro?

A.3 Wi-fi connectivity, Retail outlet, ATM machines, Easy accessibility for disabled passengers, extensive network connections to other transport.

Q.4 Which NOL card should I buy if I am a tourist in Dubai?

A.4 Silver and Red Nol cards are more suitable for visitors in Dubai.

Q.5 What if I am traveling in Dubai metro without the NOL card?

A.5 You will be fined accordingly by the Metro police if you are traveling without an NOL ticket.

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